Privacy Policy

Effective Date: October 27, 2025
Version: 2.0 (Updated)

Thank you for using the Crush Love Calculator Test application (the “App”), developed by HOLA 360 TECHNOLOGY COMPANY LIMITED (“we,” “us,” or “Developer”). The App is designed to calculate the likelihood of a successful relationship between two individuals based on their names, solely for entertainment purposes.

This Privacy Policy (the “Policy”) explains how we collect, use, share, and protect your personal information when you use the App. By using the App, you agree to the terms of this Policy. If you do not agree, please do not use the App.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable and Apple App Store guidelines. This Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through the App or our website.

1. Information We Collect

We collect only the data necessary to provide and improve the App’s entertainment services. The types of data collected include:

a. Data You Provide Directly

• User Names: When you enter the names of two individuals to calculate a “crush” result, we temporarily process this data to generate an entertainment result. This data is not stored long-term on our servers.
• Contact Information (Optional): If you contact us via email (e.g., support@hola360.com), we collect the information you provide to assist you.

b. Usage Data

• Device and Usage Information: This includes your IP address, device type, operating system (iOS), App version, usage time, and interactions with the App (e.g., number of calculations performed).
• Analytics Data: We use third-party analytics tools (e.g., Apple Analytics or Firebase) to track how you use the App to improve its features.

c. Data from Third Parties

• Information from Apple: When you download and use the App through the App Store, Apple may share data such as your device ID or transaction information (if in-app purchases are made).

Note: The App is free and does not require account registration. We do not collect sensitive data such as precise location, financial information, or biometric data. The App is not intended for children under 13 (or the minimum age in your jurisdiction). If you are under this age, please do not use the App.

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: To process your crush calculation requests and display entertainment results.
• Improve the App: To analyze usage data for bug fixes, performance optimization, and new feature development (e.g., additional entertainment tools).
• User Support: To handle feedback, complaints, or support requests.
• Legal Compliance: To comply with legal obligations, prevent fraud, or protect our rights.
• Marketing (Optional): To send App update notifications if you opt-in (via the App Store). We do not send marketing emails without your consent.

Usage data may be linked to your identity (via Apple ID) to personalize your experience, but only as necessary.

3. Sharing Information with Third Parties

We do not sell, rent, or trade your personal data for marketing purposes. However, we may share data as follows:

• Service Providers: With trusted partners (e.g., Apple for analytics or cloud services like Google Cloud) for data storage and processing. These parties are bound by confidentiality agreements.
• Tracking Third Parties: Usage data may be shared with advertising or analytics platforms (e.g., Apple Search Ads) to track App performance across apps and websites owned by other companies. You can control this via Apple’s privacy settings.
• Legal Requirements: If required by law, or to protect user safety and our rights.

We do not share data with other companies for tracking purposes without a lawful basis.

4. Data Security

We implement reasonable security measures to protect your data, including:

• Encryption of data in transit (HTTPS).
• Secure storage on protected servers.
• Limited internal access and regular audits.

While we strive to protect your data, no system is completely secure. In case of a data breach, we will notify you and relevant authorities as required by law.

5. Your Rights

You have the following rights regarding your data:

• Access and Correction: Request to view or update your data by emailing support@hola360.com.
• Data Deletion: Request deletion of your personal data (unless we are required to retain it by law).
• Withdraw Consent: Stop data sharing by uninstalling the App or adjusting iOS privacy settings.
• File a Complaint: Contact your local data protection authority if needed.

To exercise these rights, contact us at the details below. We will respond within 30 days.

6. Data Retention

• Usage data is retained for up to 12 months for analytics purposes, after which it is deleted or anonymized.
• Support-related data is retained until your issue is resolved.

7. Updates to This Policy

This updated Policy (effective October 27, 2025) includes:

• Clarifications on usage data handling to comply with updated Apple App Store requirements.
• Improved transparency about third-party sharing.
• No significant changes to the types of data collected.

8. Contact Us

If you have questions about this Policy, please contact us:

• Email: support@hola360.com
• Website: https://hola360.com

Thank you for trusting our App! We hope you enjoy the fun and entertainment it provides.

9. Additional Information

This Policy is available in English and Vietnamese to accommodate our users. For a Vietnamese version, please contact us.